“Nudge Tech” with adaptive reinforcement improves workforce performance
q.MINDshareTM (Q for short) improves company agility by accelerating workforce adoption of time-sensitive initiatives and important changes.
- Q is a proactive information delivery system that uses scheduled alerts to drive user engagement with important information.
- Q uses interactive questions to baseline workforce understanding of key points.
- Q uses feedback and adaptive / inclusive reinforcement to ensure everyone is on-point faster and nobody gets left behind.
- Q measures all of this so you know, rather than hope, your message is getting through.
Q keeps key points top-of-mind, improving employee confidence while driving successful adoption of your priorities.
Email, portals, PowerPoint and Zoom aren't enough.
Q gets sales and service employees to Say, Do and Know the right things at the right time for the right outcomes by bridging the gaps with your status quo methods.
Q accelerates workforce alignment with the following:
- Time-sensitive changes in process, messaging, product and systems.
- Key initiatives (product launch, post-merger, cross-training).
- New hire on-boarding.
Who’s Using Q?
Read the results these companies drove by using Q.
Hope is not a strategy.
What gets measured gets managed, and Q replaces hope with real-time metrics so you know employees are aligned with your priorities. Q baselines user understanding of information, then deploys adaptive and inclusive reinforcement to ensure service and sales teams are all on the same page fast!
Q drives big benefits and is easy to deploy.
No Employee Training Required.
“Q is the easiest technology I ever implemented. We rolled it out to hundreds of call center agents in one weekend with no glitches.”
Bill Brubaker, Vice President Performance Development
Arizona Public Service Company
Add measurement and reinforcement to your status quo.
Contact us and we’ll demonstrate how Q can add value to your efforts.
