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    Nudge-Tech, adaptive reinforcement and microlearning improve workforce training and performance Nudge-Tech, adaptive reinforcement and microlearning improve workforce training and performance
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    Tag Archives for: "Customer Service"
    Home » Customer Service
     Nudge-tech case study: Centene (call centers)
    By Eric Blumthal
    In Case Studies
    Posted November 6, 2017

    Nudge-tech case study: Centene (call centers)

    Learn how Centene, a Fortune 100 healthcare company, eased its growing pains by delivering better outcomes from their employee training efforts.

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     Eric’s Insights: Proving better training outcomes
    By Eric Blumthal
    In Articles
    Posted July 30, 2017

    Eric’s Insights: Proving better training outcomes

    Three proven ways Learning & Development can earn its seat at the Executive Round Table.

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     Nudge-tech testimonial: Arizona Power (Customer Service Centers)
    By Eric Blumthal
    In Case Studies
    Posted March 8, 2011

    Nudge-tech testimonial: Arizona Power (Customer Service Centers)

    APS, Arizona's largest and longest-serving electric company, uses q.MINDshare to improve contact center knowledge and skills. Read this testimonial from Bill Brubaker, Vice President Performance [...]

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     Cbeyond deploys q.MINDshare Enterprise-wide
    By Eric Blumthal
    In News
    Posted August 8, 2008

    Cbeyond deploys q.MINDshare Enterprise-wide

    count5, the leader in Training Reinforcement Software, announced today that Cbeyond, Inc. (NASDAQ: CBEY), a leading IP-based managed services provider for small businesses implemented count5's Q [...]

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    Recent Posts
    • Nudge-tech case study: Centene (call centers)
      Nudge-tech case study: Centene (call centers)
      November 6, 2017
    • Nudge-tech case study: Verizon (Sales Teams and Management)
      Nudge-tech case study: Verizon (Sales Teams and Management)
      November 1, 2017
    • Eric’s Insights: 3 easy ways to make training more relevant
      Eric’s Insights: 3 easy ways to make training more relevant
      July 25, 2017
    • Nudge-tech testimonial: Legacy Bank (Loan Ops and Tellers)
      Nudge-tech testimonial: Legacy Bank (Loan Ops and Tellers)
      August 11, 2016
    • Nudge-tech case study: IPG (Sales Reps)
      Nudge-tech case study: IPG (Sales Reps)
      August 10, 2016
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